Frequently Asked Questions
1. Why is my card being declined / can't verify?
a. First thing you need to know is the type of cards that you have,
- Credit card, Visa card, Debit card, Prepaid card are accepted
- CARDS THAT CAN BE USED INTERNATIONALLY.
b. Second is check your card if it has sufficient balance of at least 50$.
(this is just to ensure that your card is active and valid and refer to no.5)
c. Last is check whether your bank is allowing the transaction you're making. You can call them and inform them that you are the one using your card and allow them to do the transaction.
2. Purpose of a Dating ID
To ensure the SAFETY of their members, especially when talking to or meeting up personally with other members of the site. You are trying to determine if the Internet can be safe for online dating. There are hundreds of ways to meet new people online but there are risks from online dating ads can be scary. The safety of online dating is one to carefully consider when setting up Internet dating profiles and we can help make it safer for you and for your contacts.
3. Why do I need to provide my CC information in dating websites?
Dating sites nowadays are mostly full of fake profiles. So how do we know who is fake and who is real? You can easily fake a profile but not a credit card, so dating sites require members to use a credit card to verify their identity.
4. Is Dating Verification Free?
Yes, you just need to provide your complete information such us Name, Age and Citizenship. By doing so, we do a background check whether we can provide you a dating ID.
5. Why did I get charged?
Sometimes we hold a certain amount in your card until the Verification Process is complete, once it's proven that you're safe from all kinds of bad misconducts in dating sites, the amount will be returned to your account.
